Returns and Exchanges
At BBlunt, we want you to love your hair care products, but if you are not completely satisfied, we offer a hassle-free return policy within 15 days of delivery. Please ensure that items are unused and in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a request.
- 2.Quality Inspection
Our courier partner will collect the package, and our warehouse team will inspect the product to ensure it meets our hygiene and safety standards.
- 3.Approval Notification
Once the inspection is complete, you will receive an email confirmation regarding the approval or rejection of your return.
- 4.Refund Processing
Approved refunds will be credited back to your original payment method or BBlunt wallet within 7-10 business days.
